Technical Assistance

We hope that you find this learning platform easy to navigate, but please let us know if you need some help. We are available Monday through Friday from 8:00 AM – 4:30 PM.

About the Certificate of Completion

  • The certificate at the end of the course opens in a new tab, in PDF format, so that you can either PRINT, SAVE or SHARE it.
  • If you don’t have a printer, please check your email inbox (including Spam/Junk). You’ll receive a PDF copy of the certificate in your inbox after completing the quiz.
  • PCANC does not provide paper copies of the certificate. We encourage users to print, save or share on course completion so that you will have a copy for your records.
  • Remember your login credentials. You may return to this website and login to check your Account at any time, however we cannot guarantee all certificates will be available indefinitely. Always keep a copy.
  • CHILDCARE PROVIDERS: Do not rely on your facility to keep copies of this certificate. You should keep a copy for your own records.

ALWAYS check both your email inbox (including Spam/Junk) and your Account before contacting us. If you still need assistance, please email, or call 919-256-6613